We're Here to Help You. Here's How Jefferson Bank is Responding to COVID-19

The health and safety of our customers, employees, and communities is of the utmost importance to us at Central Bank. We’re continuing to monitor the COVID-19 pandemic’s impact and are implementing our established preparedness plans to ensure business continuity and the ability to serve all of our customers.

Our branch lobbies are currently open and ready to serve your banking needs! In accordance with government guidelines, and to help prevent the spread of the Coronavirus, we implemented safety measures to our in-person branches. We’re continuing to regularly sanitize surfaces, and are taking careful measures to ensure the safety of customers and employees.

We ask for understanding and appreciate your patience if you experience longer than normal wait times, or if we need to transfer your call to the appropriate person to better help you.

As always, you can use our Online Banking and Mobile Banking App, as well as Video Teller Machines (VTM) to complete your banking business. All of our Video Tellers are available from 7 a.m. to 7 p.m. Monday through Saturday.

Please Be Aware of Scams During This Time

We will never text you or call you asking for personal information. Please send us any suspicious emails or texts to jbcallcenter@jefferson-bank.com.

Or call our fraud department at (573) 634-0800 if you feel as though you may be a victim of a scam.

Stimulus Checks from the Government

The Federal Government and Treasury Department are continuing to issue stimulus payments as part of the American Rescue Plan to eligible recipients.

The U.S. Treasury Department and IRS are also sending stimulus payments by prepaid debit cards to eligible recipients who have not received the payment by direct deposit or paper check.

Visit the IRS IRS Economic Impact Payments website to check your eligibility, and view the status of payments.

Read more about the Third Round of Stimulus Checks for more details on payments, and tools to see the status of your stimulus check.

For Business Customers

We have Commercial Assistance available to help commercial or business customers. We have several programs and options to help. However, due to the complexity of each unique situation, we ask that you contact your commercial lender, representative, or the bank for assistance.

SBA Paycheck Protection Program (PPP) Forgiveness

As a Small Business Administration (SBA) preferred lender, we fully participated in The Coronavirus Aid, Relief, and Economic Security (CARES) Act, and were pleased to assist businesses of all sizes with the Payroll Protection Program.

To understand the loan forgiveness program, please visit our SBA PPP Information Center.

For Personal Customers

If you are having a hard time keeping up with your day-to-day finances as a result of COVID-19, we have a program that can provide individuals cash advances or loans to help with essential needs. Please contact us and we will walk you through the details.

Frequently Asked Questions

If you have a financial hardship not listed above, we’d be happy to speak with you about your unique situation. You can visit any of our branch locations or contact us with any questions.

We are increasing our already rigorous sanitation policies and wiping down ATMs regularly. Our tellers and branch staff are regularly washing hands and using hand sanitizer or gloves when they handle money. We are also sanitizing drive-thru tubes and canisters as often as possible.

The health and safety of our customers and employees remains the highest priority. Our branches are fully open and ready to serve you!

In accordance with the CDC, we have increased the frequency of our already rigorous sanitation efforts by employees and cleaning staff, including sanitizing tables, ATMs, drive-thru canisters, desks, pen stations, signature pads, and key pads as often as possible. In addition, we have hand sanitizer with more than 60% alcohol available in each branch. Employees have been instructed to stay home if they are not feeling well.

It’s always a great idea to have extra savings, especially in the event you get sick or are unable to leave your home. If you have a Health Savings Account, you can use it for medical costs potentially incurred by Coronavirus (COVID-19) treatment and testing.

 

 

The IRS and Treasury Department are continuing to issue stimulus payments as part of the American Rescue Plan to eligible recipients.

The third round of stimulus checks will post to your account in the same manner starting March 17, 2021. Physical checks and prepaid debit cards will be mailed shortly thereafter. You can visit the IRS website for more information about the Third Round of Impact Payments.

For more information about Stimulus Checks, please visit the IRS website at https://www.irs.gov/coronavirus/economic-impact-payments

  • Most major medical plans are providing COVID testing at no cost. Any costs that are not covered can be paid for with your HSA funds.
  • Over the counter (OTC) drugs and medicines no longer require a prescription in order to be eligible HSA expenses.