• Security
  • Report Fraud

    If you think you are a victim to fraud, take action. We take your security seriously and will investigate immediately!


    Protect Your Personal Information

    Federal law now allows everyone to get one free copy of their credit report every year from the three primary agencies. To obtain your free report, visit http://www.annualcreditreport.com. You should review your credit report regularly to ensure no one has opened a credit card in your name.

    We will never contact you asking for your User ID, Password, Secret Word, account numbers or credit-debit card numbers. If you are contacted by someone claiming to represent the bank requesting this information, please call 573.634.0888 and report the incident.

  • Received a Phishing Email?
    • Does the email ask you to go to a website and verify personal information?
    • Do you recognize or are you expecting an email from the sender?
    • Does the email have misspellings or foreign characteristics?
    • Does the topic seems out of place and accuse of either winning or doing something?
    Received a Suspicious Phone Call or Text?
    The criminal leaves a message saying that your account has been deactivated or compromised and you should return their call immediately. This type of ploy is called Vishing. The bad guys are hoping you will share your bank account, credit card or other personal information. Call us to report this suspicious activity.
    Contact the Credit Bureaus
    If you have disclosed sensitive information in a phishing attack, you should contact the three national credit-reporting organizations and the Federal Trade Commission immediately to place a fraud alert on your name and identity. This will help prevent thieves from opening a new account in your name. Here is the contact information for each bureau's fraud division:
    Equifax
    800.525.6285
    P.O. Box 740250
    Atlanta, GA 30374
    Experian
    888.397.3742
    P.O. Box 1017
    Allen, TX 75013
    TransUnion
    800.680.7289
    P.O. Box 6790
    Fullerton, CA 92634


    Report all suspicious contacts to the Federal Trade Commission at www.consumer.gov/idtheft , or by calling 1.877.IDTHEFT (1.877.438.4338)

    File a Police Report
    Filing a police report will help authorities bring criminals to justice and will help authorities gain insight on how the crime was committed.