Personal Banking Frequently Asked Questions

Still have a few unanswered questions? Banking isn’t always easy. We’ve heard your questions and put together a list of answers to help you get started.

From general banking terms, to online and mobile services, to questions about overdraft protection, we are here to help you understand the ins and outs of our offerings.

Stop by any Jefferson Bank location to learn more.
General Banking FAQs
Online & Mobile Banking FAQs
Money Manager FAQs
Apple Pay FAQs
Card Lock FAQs