When using your new Chip Card, here are some handy tips for using it:
- When in doubt, swipe first. Many merchants have not enabled their EMV chip readers so they will need to read your magnetic strip. If the terminal is enabled, it will instruct you to insert the card and leave it there until the transaction is completed.
- Pay attention to ATM screens and follow directions. As you use ATMs, you will also find that some of these don’t have chip readers. That means you must pay attention. Newer ATM card readers require you to insert your chip card and leave it in there until the transaction is completed. Don’t panic when the new machine keeps your card during this process.
- Have some patience. You’re learning this new technology at the same time the merchants are.
There are many benefits to this new chip technology, particularly in preventing counterfeit fraud. Just take your time learning the new processes and ask questions. We’re happy to help.